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WITTCO

Managed IT, security & AI · Lacombe, LA

Your entire tech department. Right down the road.

WITTCO keeps your computers, network and data safe and running for one monthly price. Then we put AI, custom software and smarter marketing to work, so your people get hours back every week.

A local shop owner standing with his arms crossed in his store
ProtectedSuspicious sign-in blockedOwner’s email · just now
FoundNew customer from Google MapsSearched “boutique near Mandeville” · 9:41 AM
years of hands-on IT experience
10+years of hands-on IT experience
U.S.-based team. No offshore help desk.
100%U.S.-based team. No offshore help desk.
typical time to pick up a support request
<15 mintypical time to pick up a support request
states covered: Louisiana, Mississippi, Alabama
3states covered: Louisiana, Mississippi, Alabama

Platforms we run every day

  • Microsoft 365
  • Google Workspace
  • AWS
  • Google Cloud
  • SentinelOne
  • Datto
  • Cloudflare
  • NinjaOne
  • Ubiquiti UniFi
  • Cisco

Free technology checkup

How healthy is your business technology?

Enter your domain and we’ll check it the way an attacker or a customer would see it. Plain-English results in about 20 seconds, with what we’d fix first.

Free. No signup. We only look at what’s public, the same things anyone on the internet can see.

What we do

Start with IT that holds up. Then build on it.

Most clients come to us for managed IT and security. Once the basics are handled, we help them use AI, custom software and marketing to get more done with the same team.

The core of what we do

Managed IT & Security

We watch every computer, server, firewall and account around the clock. We patch them, back them up and stop threats before they spread. When someone needs help, they reach a real person in Louisiana.

Managed IT & Security
Your office · 14 devices All good
  • Front desk PCPatched, backed up
  • Owner’s laptopEncrypted, threat protection on
  • Office firewallNo open alerts
  • EmailPhishing filter on, MFA on
  • Nightly backupRestore tested

AI for business

An assistant that has read your handbook

Can a customer get a deposit refunded after 30 days?

Not as cash. After 30 days a deposit becomes store credit, good for one year.Source: Policies › Deposits, p. 4

Private AI tools trained on your own documents, plus automations that take the repetitive work off your team.

AI for Business

Custom software

Software that fits how you already work

jobs.yourcompany.com
  • #1042MandevilleScheduled
  • #1043SlidellOn site
  • #1044CovingtonInvoiced

Client portals, scheduling, internal tools and integrations that replace the spreadsheet everyone is afraid to touch. You own the code.

Custom Software

Marketing, SEO & ads

Be the name people find first

Local SEO, Google and social ads, and AI search, so you show up when someone asks Google, Maps or ChatGPT who to call. Reporting in plain English, every month.

Marketing, SEO & Ads

Search · plumber near Slidell

Your Business Name

4.9(212)

Slidell, LA · Open until 6 PM

#1
WebsiteDirections

AI answer…locals often recommend Your Business Name for fast, upfront pricing.

Websites

Websites that load fast and bring in work

Custom sites built for phones first. We host them, secure them and keep them updated, so you never have to log in to fix a plugin again.

Website Design

Cloud

AWS and Google Cloud, set up right

Moves off the old server in the closet, cloud hosting, cost cleanup and backups that come back when you need them.

  • Amazon Web Services
  • Google Cloud
  • Microsoft 365
Cloud Services

We also build custom servers and workstations, run network cabling, and support local governments. Hardware · Cabling · Municipal IT

AI for small and mid-sized business

You don't need an AI strategy. You need Tuesday to go faster.

AI earns its keep when it takes a real task off someone's plate. We find those tasks in your business, build the tool, set it up safely and show your people how to use it.

  1. 01

    Quotes and proposals drafted from your notes

    Type or talk through the job. Get a clean first draft in your format, with your prices.

  2. 02

    Staff questions answered from your own handbook

    Policies, procedures and price sheets, searchable in plain English, with the page each answer came from.

  3. 03

    Invoices and forms pulled out of email

    Attachments read, sorted and entered into your accounting or CRM without anyone retyping them.

  4. 04

    Website questions answered after hours

    A chat assistant that knows your services and hours, and hands real leads to a person in the morning.

  5. 05

    One weekly report instead of five spreadsheets

    Jobs, sales and open tickets summarized and sent to your inbox every Monday.

  6. 06

    Showing up in AI search

    When customers ask ChatGPT or Google’s AI who to call, we work to make sure your name comes up.

Guardrails come first. We set up business AI accounts so your data isn't used to train public models, and we control who can see what. Your client files stay your client files.

See AI Services

Protection

Ransomware doesn't check your headcount first.

Small businesses get hit because they are easier targets. We put the same layers in place that large companies rely on, and we watch them every day.

Hurricane season is a backup test you don't get to schedule. We make sure yours passes before the cone shows up.
How our managed security works
  1. 01Email filtering and phishing trainingMost attacks start in the inbox, so that is where we start.
  2. 02Multi-factor sign-in on every accountA stolen password alone is no longer enough to get in.
  3. 03Threat detection on every computerSentinelOne watches for ransomware behavior and stops it.
  4. 04Patches and updates, on a scheduleWindows, Mac, browsers and business apps, kept current.
  5. 05Firewall and network monitoringWe see unusual traffic and odd sign-ins as they happen.
  6. 06Encrypted backups we actually testA backup only counts if it restores. We check.
  7. 07A recovery plan for storm seasonIf you have to close the office, your work keeps going.
Cypress trees with Spanish moss reflected in still bayou water at dusk

Local and American

Based in Lacombe. On call from Baton Rouge to Mobile.

We're a locally owned Louisiana company with a 100% U.S.-based team. We know the area, we know the weather, and we'll still be here next year.

Proudly American, locally owned

A person, not a queue

You reach someone on our team in Louisiana. Nothing gets handed to an overseas call center.

On-site when it matters

Most fixes happen remotely in minutes. When hands are needed, we drive out.

Here after the storm

We live here too. We plan for hurricane season because we go through it with you.

How we start

Four steps. No long-term contract.

  1. 1

    Free assessment

    We look at your computers, network, backups, email security and accounts, plus where your team loses time. No charge and no pressure.

  2. 2

    A plan in plain English

    You get a short list of what is at risk, what to fix first, and a fixed monthly price. No jargon, no surprise invoices.

  3. 3

    Clean up and lock down

    We onboard every device and account, close the gaps, and turn on monitoring, backups and security.

  4. 4

    Keep getting better

    Regular check-ins where we look for the next thing to automate, speed up or retire.

Plans & pricing

One flat monthly rate to protect your business

To ballpark it, figure about $195 per user per month. We quote one flat rate that fits your team.

  • Security, backups and patching in every plan
  • No hidden fees
  • No long-term contracts
  • Business Self-ServiceFor teams under 5 users
  • Business PremiumUnlimited support. Most popular.
  • Business UltraSupport and equipment included

Meet WITTCO

Get to know us before you call.

A short look at who we are and how we work. If it feels like a fit, the next step is a free assessment. If not, no hard feelings.

Questions

The things people ask first.

Ask us something else
What does a managed IT company actually do?

We become your IT department. We monitor and patch every computer, run your backups and security, manage Microsoft 365 or Google Workspace, handle new hires and departures, and answer the help desk when someone gets stuck. You pay one flat monthly rate instead of paying by the hour when something breaks.

We already have an IT person. Can you still help?

Yes. A lot of our clients have someone in-house who handles the day-to-day. We back them up with monitoring, security tools, after-hours coverage and a second set of hands for projects, so they aren’t carrying everything alone.

How fast do you respond?

Most support requests are picked up in under 15 minutes during business hours, and most problems are fixed remotely the same day. If it needs hands on the hardware, we come out.

Do we have to sign a long contract?

No. We don’t lock you into long-term contracts. There is a one-time onboarding and network cleanup fee when we start, and after that you stay because it’s working.

Is AI safe to use with our client information?

It can be, if it’s set up correctly. We use business accounts that don’t train public models on your data, control who can see which files, and write a simple AI policy your staff can follow. We’ll also tell you when AI isn’t the right tool for a job.

Where do you work?

We work with businesses across the Northshore, Baton Rouge, the New Orleans area, the Mississippi Gulf Coast and southern Alabama. We’re based in Lacombe, so most of that is a short drive when we need to be on-site.

Let’s take a look at your setup.

Book a free assessment. We’ll tell you what’s working, what’s risky and what we’d fix first, even if you never hire us.

Prefer email? info@getwittco.com
WITTCO | Managed IT, Cybersecurity & AI in Louisiana